Deleting Files

Remove outdated or irrelevant files from your knowledge base with a few quick clicks. This guide shows you how to delete individual files or multiple files at once from the Assets tab on your All Knowledge panel in Storytell.

Written By Patrick Intervalo

Last updated 14 days ago

Overview

Keeping your knowledge base clean and up-to-date is essential for getting relevant and accurate results. You can easily delete files through the Assets tab — perfect for clearing out old drafts or removing sensitive documents.

You can delete:

  • A single file directly from the Assets list

  • Multiple files at once using bulk delete

How to Delete a Single File

  1. Open the side panel.

  2. Click on Files to open the Files page.

  3. Click the () icon on the file

  4. Click on Delete File (🗑) on the dropdown

  5. Confirm the deletion when prompted.

How to Bulk Delete Files

  1. Open the side panel.

  2. Click on Files to open the Files page.

  3. Select the files you want to delete by ticking the checkboxes beside each file.

  4. Once at least one file is selected, a Delete X Files button will appear

  5. Click the Delete button and confirm the deletion.

Deleted files are permanently removed and can’t be recovered, so make sure you’re certain before confirming.